Returns & Refunds Policy

Your satisfaction is our priority

100% Satisfaction

Quality guaranteed or money back

2 Hour Window

Report issues within 2 hours of delivery

Quick Support

Fast resolution of all issues

Return Policy

At Mary Clint Flowers, we take pride in delivering the freshest and most beautiful flowers. However, if you're not completely satisfied with your order, we're here to help.

Eligible for Return/Replacement:

  • Flowers received in damaged or wilted condition
  • Wrong product delivered
  • Significant difference from product images
  • Missing items from your order
  • Packaging damage affecting flower quality

Not Eligible for Return:

  • Changes in mind after delivery
  • Natural wilting after 24 hours of delivery
  • Damage caused by improper care post-delivery
  • Minor variations in flower arrangements (natural variations)

Refund Process

1

Contact Us Within 2 Hours

Call us at 6386566625 or email within 2 hours of delivery to report the issue

2

Provide Order Details

Share your order ID and photos of the received flowers

3

Issue Review

Our team will review your complaint within 1-2 hours

4

Resolution

Choose between full refund or replacement delivery

5

Refund Processing

Refunds are processed within 5-7 business days to original payment method

Important Notes:

  • • Refund timeline may vary based on your bank/payment method
  • • For replacement, we'll schedule delivery at your convenience
  • • Original delivery charges are non-refundable for customer-initiated returns
  • • Photos of received products must be provided for processing claims

Need to Return or Get a Refund?

Our customer support team is ready to assist you

Contact SupportCall: 6386566625